Responsible Gaming
Gambling should be a form of entertainment, not a way to earn money or solve financial problems. Always treat any money you spend as the cost of your entertainment, and never rely on gambling to cover essential expenses. Set a budget and time limit before you play, and never chase losses.
Age Verification
You must be at least 18 years old — or the legal gambling age in your jurisdiction — to participate in any gambling activity. We encourage every player to verify their age and identity before opening an account. Underage gambling is illegal and can cause serious harm.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following in yourself or someone you care about, it may be time to step back and seek support:
- Chasing losses by betting more money to try to recover what you have lost
- Hiding gambling activity from friends, family, or colleagues
- Lying about the amount of time or money spent gambling
- Neglecting work, school, or family responsibilities because of gambling
- Borrowing money or selling possessions to continue gambling
- Feeling restless, irritable, or anxious when trying to cut down or stop
- Using gambling to escape stress, anxiety, depression, or other problems
- Continuing to gamble even after serious negative consequences, such as relationship breakdowns or financial loss
Self-Help Tools
Many regulated operators, including those licensed by PAGCOR, offer practical tools to help you stay in control:
- Deposit limits — set a maximum amount you can add to your account per day, week, or month.
- Loss limits — cap the amount you can lose within a set period, after which you will be blocked from further play.
- Reality checks — receive on-screen reminders of how long you have been playing, helping you keep track of time.
- Self-exclusion — request to be blocked from accessing your account for a chosen period, ranging from days to permanent exclusion.
Support Organizations
If you are in the Philippines, you can contact the PAGCOR Responsible Gaming Program for local assistance. For players in other regions, the following recognised organisations offer confidential help:
- United Kingdom: GamCare and GamStop
- Australia: Gambling Help Online
- Canada: Responsible Gambling Council
- United States: National Council on Problem Gambling
- Germany: Bundeszentrale für gesundheitliche Aufklärung — www.bzga.de
- Other countries: Contact your national gambling support service or visit Gambling Therapy for global online assistance.
Seek Help
If you think you may have a gambling problem, please seek help now. Reach out to a support organisation, talk to someone you trust, or use the self-exclusion tools available on your gambling platform. You are not alone, and help is available.